Last updated: June 13, 2026
Welcome to Popup Agency. These Terms & Conditions outline the rules and guidelines for using our website, contacting our team, booking consultations, and engaging with our services.
By accessing this website or submitting an enquiry to Popup Agency, you agree to the terms below.
Popup Agency is based in Miami and provides services related to pop-up experiences, events, brand activations, venue/vendor coordination, and partnership opportunities.
For enquiries, you can contact us through the relevant email below:
Pop Up Consultation
PopUp@PopUpAgency.co
Venues, Vendors and Partnerships
Partners@PopUpAgency.co
Everything Else
info@PopUpAgency.co
You agree to use this website for lawful purposes only. You must not:
Use the website in a way that may damage, disable, or interfere with its operation.
Attempt to gain unauthorized access to any part of the website.
Submit false, misleading, or harmful information through our contact forms or emails.
Copy, reproduce, or misuse any content, branding, images, or materials without permission.
When you contact Popup Agency, you agree to provide accurate and complete information.
Submitting an enquiry does not guarantee availability, acceptance of a project, partnership approval, or a confirmed booking. A project, consultation, venue arrangement, partnership, or service is only confirmed once both parties have agreed in writing and any required payment, deposit, or signed agreement has been completed.
We aim to respond to enquiries in a timely manner, but response times may vary depending on volume, availability, and the nature of the request.
Popup Agency may offer consultations, planning support, event concepts, partnership coordination, vendor recommendations, venue sourcing, or related services.
Any scope of work, timeline, pricing, payment terms, deliverables, cancellation terms, or responsibilities will be outlined separately in a proposal, invoice, contract, or written agreement.
Unless clearly stated in writing, website content should not be interpreted as a binding offer, guaranteed price, or guaranteed service availability.
Where services require payment, all fees, deposits, payment schedules, refund policies, and cancellation terms will be confirmed in writing before work begins.
Deposits or booking fees may be non-refundable depending on the nature of the service, vendor commitments, venue reservations, or third-party costs already incurred.
Any cancellation, postponement, or change request must be submitted in writing. Additional fees may apply for changes to confirmed services, timelines, venues, vendors, or event details.
Popup Agency may work with or recommend venues, vendors, partners, contractors, or other third-party providers.
Third-party providers are independent businesses and are responsible for their own services, availability, pricing, policies, insurance, licenses, permits, and performance.
Popup Agency is not responsible for third-party delays, cancellations, damages, errors, omissions, or service issues unless otherwise agreed in writing.
Submitting a partnership or vendor enquiry does not guarantee acceptance into Popup Agency’s network or any future collaboration.
Popup Agency reserves the right to review, approve, decline, or discontinue vendor, venue, or partnership relationships at its discretion.
Any approved partnership may require a separate written agreement outlining responsibilities, compensation, expectations, usage rights, and other terms.
Depending on the nature and location of an event or pop-up experience, permits, licenses, insurance, venue approvals, health and safety requirements, or local compliance obligations may apply.
Unless otherwise agreed in writing, clients, vendors, venues, and partners are responsible for providing accurate information and meeting all legal, operational, and safety requirements related to their role in the event.
All content on this website, including text, graphics, logos, branding, layouts, concepts, images, and other materials, belongs to Popup Agency or is used with permission.
You may not copy, modify, distribute, reproduce, or use our content for commercial purposes without written permission.
Any concepts, proposals, mood boards, strategy documents, event ideas, or creative materials shared by Popup Agency remain the property of Popup Agency unless ownership transfer is agreed in writing.
If you submit images, brand materials, business information, event details, or other content to Popup Agency, you confirm that you have the right to share those materials.
You grant Popup Agency permission to use submitted materials for the purpose of reviewing your enquiry, preparing proposals, delivering services, or communicating with you.
Any public use of client materials for marketing, portfolio, social media, or case study purposes will be handled according to the agreement between Popup Agency and the client.
Popup Agency aims to provide accurate information and professional services, but we do not guarantee that the website will always be error-free, uninterrupted, or fully up to date.
To the fullest extent permitted by law, Popup Agency is not liable for indirect, incidental, special, or consequential damages arising from your use of the website, reliance on website content, third-party services, or delays outside of our control.
Our website may include links to third-party websites, platforms, venues, vendors, or partner pages. These links are provided for convenience only.
Popup Agency is not responsible for the content, policies, security, or practices of third-party websites.
Any personal information you submit through our website, email, or forms will be handled in accordance with our Privacy Policy.
Please review our Privacy Policy for more information about how we collect, use, and protect your information.
Popup Agency may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated date.
Your continued use of the website after changes are posted means you accept the updated Terms.
For questions about these Terms & Conditions, please contact:
Popup Agency
Miami, Florida
Pop Up Consultation
PopUp@PopUpAgency.co
Venues, Vendors and Partnerships
Partners@PopUpAgency.co
Everything Else
info@PopUpAgency.co
