Consumer Psychology

What makes someone stop, explore and take part? These articles look at the human side of brand experiences through storytelling, humor, exclusivity and interaction. Explore how an experience can invite curiosity and create a meaningful connection, with a clear purpose for the audience as well as the brand.

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In this collection

What drives engagement at a pop-up experience?

Practical ways to invite pop-up participation through curiosity, sensory design, personalization and a clear visitor journey...
Guests inside the Panorama projection environment.

Exclusivity and experience in luxury retail

Designing luxury pop-ups around personal attention, discovery and hospitality, with Bal Harbour Shops ACCESS as a traveling retail example...
Guests inside the Bal Harbour Shops ACCESS courtyard in Destin.

The art of storytelling in experiential marketing

How brands turn a story into an experience through place, participation and design, with examples from Oliver Tree, Puma and Roland, and Bal Harbour Shops...
Oliver Tree’s Cowboy Tears Meme Museum pop-up in Los Angeles

Humor, play and participation in brand activations

How humor and interactive design invite people into a brand experience, with examples from Oliver Tree, Ed Sheeran, Hayley Kiyoko and T-Mobile...
A bull-shaped vehicle on a yellow basketball court at Oliver Tree’s Cowboy Tears activation.

Going viral: how experiential activations become shared moments

Explore how live experiences earn attention beyond the event, from A Boogie’s New York listening-party bus to audience participation and thoughtful planning...
A Boogie surrounded by fans